Deskviewers
Stay alert! A recent threat detected at Rodgers Consulting involves a false alarm concerning SPLASHWIN.EXE. Learn how to resolve this issue effectively.
Are you facing issues with accessing favorite folders in your application? Discover the root causes and effective solutions to resolve desktop access errors.
Experiencing issues with AnyViewer displaying a gray screen on Windows? Discover the causes and an effective solution to restore proper functionality quickly.
Experiencing connectivity issues with AnyViewer on your Thinkpad T460? Discover the reasons behind your remote control problems and how to fix them effectively.
Experiencing discrepancies in your AnyViewer account type? Discover the causes of the confusion between pro and enterprise versions and find effective solutions.
1. Issue When we start a remote control session, AnyViewer displays a pop-up window informing us who is controlling the computer.However, after the session ends, the pop-up window does not close automatically.For example, in the screenshot of the device named “DONA PETEA” (please see the attached screenshot in this email), the pop-up window remains on …
1. Issue I’m using your app but after a recent upgrade I’ve had an issue.All screens are now in Chinese?I believe I was using version 5.0.0 before the issue started.No matter what I try I can’t uninstall the offending version… I keep getting a messageAnyViewer is running. Do you want to force quit – I …
1. Issue 1- I turn on the physical machine (laptop), when I turn it on AnyView automatically starts, (at this moment I can connect my android to the physical machine and I don’t have any problems)2- Once inside, when initializing the virtual machine from the physical machine, (in no case do I start the virtual …
1. Issue After establishing a control connection with the remote computer, if you do not operate the remote computer, the remote desktop window will flash for about one minute. 2. Cause By analyzing the logs, I found that AnyViewer’s screen capture engine was constantly switching desktops. But I don’t know what caused this operation. 2025-02-18 …
1. Issue The user had the Enterprise Edition before but it expired. Now he wants to buy Pro, but after logging into his account, he finds that it is now Free (Yearly) and cannot be upgraded. Can you help him change to the Free Edition? 2. Cause Anyviewer’s order system has problems in determining the …