Fix AnyViewer File Transfer Issues on Windows by Running as Administrator

1. Issue

Users reported that after upgrading to 5.1.0, file transfers failed when transferring from Windows PC to Windows PC, and the files were MKV video files.

2. Cause

By analyzing the logs, it was found that AnyViewer did not have permission to access the file.

3. Solution

1. Change to a directory that AnyViewer can access, such as: C:\ProgramData\AnyViewer
2. Run AnyViewer with administrator privileges

4. How to Run AnyViewer as Administrator on Windows

Method 1: Right-click “Run as Administrator”

1. Locate the AnyViewer shortcut or AnyViewer.exe executable file.
2. Right-click on the file.
3. Select “Run as administrator”.

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Method 2: Always Run as Administrator

If you want AnyViewer to always run with administrator privileges, follow these steps:

1. Right-click the AnyViewer shortcut or AnyViewer.exe file and select “Properties”.
2. Go to the “Compatibility” tab.
3. Check “Run this program as an administrator”.
4. Click “OK” or “Apply”.

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Method 3: Use Command Line (CMD/PowerShell)

1. Press Win + R, type cmd or powershell, then press Ctrl + Shift + Enter to open the command prompt with administrator privileges.
2. Enter the following command: cmdCopyEditcd "C:\Program Files (x86)\AnyViewer" start AnyViewer.exe Or in PowerShell: powershellCopyEditStart-Process "C:\Program Files (x86)\AnyViewer\AnyViewer.exe" -Verb RunAs
3. Press Enter to execute.

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Method 4: Create a Shortcut with Administrator Privileges

1. Right-click on an empty space on the desktop, then select “New” → “Shortcut”.
2. In “Type the location of the item”, enter: nginxCopyEditpowershell -Command "Start-Process 'C:\Program Files (x86)\AnyViewer\AnyViewer.exe' -Verb RunAs"
3. Click “Next”, enter a shortcut name (e.g., AnyViewer Admin).
4. Click “Finish”, then right-click the shortcut and select “Properties”.
5. Under the “Shortcut” tab, click “Change Icon”, then select AnyViewer’s icon.
6. Click “OK”. From now on, double-clicking this shortcut will launch AnyViewer as an administrator.

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Method 5: Use Task Scheduler to Auto-Start AnyViewer as Administrator

If you want AnyViewer to start automatically with administrator privileges when Windows boots, use Task Scheduler:

1. Press Win + R, type taskschd.msc, and press Enter.
2. Click “Create Basic Task”.
3. Enter “AnyViewer AutoStart” as the task name, then click “Next”.
4. Select “When the computer starts”, then click “Next”.
5. Choose “Start a program”, then click “Next”.
6. In “Program/script”, enter: javaCopyEditC:\Program Files (x86)\AnyViewer\AnyViewer.exe
7. Click “Next” → “Finish”.
8. Find AnyViewer AutoStart in the task list, right-click and select “Properties”.
9. Check “Run with highest privileges”, then click “OK”.

Now, AnyViewer will automatically launch with administrator privileges when your computer starts.